Customer Service Courses
Focus
The success of an organization in delivering exceptional customer service is closely tied to the preparation, competence, knowledge, and proficiency of its customer service teams. This is precisely why comprehensive training and education play a pivotal role.
Our training programs are designed to cultivate a customer-centric culture, fostering an environment where the entire team is committed to delighting customers by understanding their needs and providing aligned solutions. Learning with us not only enhances individual abilities but also boosts employee engagement, improves customer retention, increases productivity, and ultimately contributes to the overall profitability of the company. Join us to empower your teams at all levels and instil a customer-focused mindset for sustained success.
Request a Quote NowCourses
Updated on 01 Jan 2024| S.NO | COURSE TITLE | COURSE No | LIVE SESSION | LOCATION | |
|---|---|---|---|---|---|
| 1 | Leadership in Service: Guiding Your Customer Service Team to Excellence | CS448 | 14th - 18th May | Cebu, PH | Request a quote |
| 2 | Customer Delight: Mastering the Art of Service | CS802 | 1st - 5th Oct | Dubai, UAE | Request a quote |
| 3 | The Service Advantage: Building a Customer-Centric Culture | CS152 | 10th - 14th Sep | London, UK | Request a quote |
| 4 | Business Opportunities: Transforming Customer Complaints & Managing Customer Expectations | CS783 | 18th - 22nd Jun | Lisbon, PT | Request a quote |
| 5 | Guest Service in Hospitality & Tourism | CS908 | 23rd - 27th Jan | New York, US | Request a quote |
| 6 | Service Mastery: Crafting Memorable Customer Interactions | CS681 | 12th - 16th Mar | Kuala Lumpur, MY | Request a quote |
| 7 | Customer Relationship Management | CS225 | 16th - 20th Jul | Delhi, IN | Request a quote |
| 8 | Empowering Teams for Service Success: A Leader’s Guide | CS372 | 14th - 18th May | Prague, CZ | Request a quote |
| 9 | Teamwork Skills: Communicating Effectively in Groups | CS815 | 16th - 20th Apr | Bangkok, TH | Request a quote |
| 10 | Time Management: Prioritise your time & achieve Optimal Results | CS560 | 20th - 24th Feb | Denver, CO, US | Request a quote |
| 11 | Excellence in Customer Service | CS426 | 9th - 13th Jul | Glasgow, SC | Request a quote |
| 12 | Customer Care and Telephone Skills | CS408 | 19th - 23rd Mar | Cairo, EG | Request a quote |
| 13 | Guiding the Frontline: Team Leadership in Customer Service | CS682 | 11th - 15th Jun | Cape Town, SA | Request a quote |
| 14 | Maintaining Customer Service across Channels | CS328 | 13th - 17th Aug | Frankfurt, GER | Request a quote |
| 15 | Brilliant Customer Service Fundamentals | CS221 | 23rd - 27th Apr | Edinburgh, SC | Request a quote |